Velvet Manor - Summer Hill

After touring this facility a few months ago we felt compelled to write this review in order to help others avoid a probable mistake moving here. We returned around a month ago to ask questions with the current residence for their personal point of view after the tour. This has helped me in many ways deciding the options available to my Mother. We understood this was a reputable facility with senior and disabled residents and that was all. We were told openly by current residents gun shots are not uncommon and a couple months ago a man was killed during a gang related confrontation. The WiFi does not work in the building this building as stated by the building residents, because it is too far away from the office. They told us they have complained but most things fall on deaf ears and they are treated disrespectfully with indifference as if the management is being bothered. So why should the distance from the office have anything to do with the WiFi access included in their rent? Mother needs computer access to arrange appointments, internet access for email, Facebook, social media in general and information concerning anything she so desires. How frustrating it would be not to have a real basic need similar to power and water in this day and age? The smoking is extreme and bothersome and so are the drugs and alcohol, which were blatantly open. Anyone dealing with rehabilitation from these addictions would probably be tempted to revert to their old life since it is in your face in broad daylight. We saw residents even do maintenance around their building, picking up cigarette butts, garbage in the parking lot and covered areas. It appeared these residences were not the problem but there was quite a lot to be done on the building and grounds. My Mother wants to live in a place where she may invite friends over but this seems dangerous and we agreed on the same points. The thought of her being afraid is more than anyone should endure no matter what their situation. Don't fall victim to a sugar coated presentation. Revisit on your own terms and you'll get the real scoop on a facility. There are some good points, but these certainly outweighed anything we were up-sold to believe as far as my Mother's care and safety. Find a place to call home, not a money maker through the Sate.

I'm a current resident its hard to get used to the revolving of room mates, I believe that Peachstone need to come up with a better way to match their room mates together. I'm in a situation now where I have made 3 complaints to management and only thing they did was send a letter. No one came to investigate or talk to my room mate. I have to listen to his company argue with each other, domestic abuse to a female, children being left in the room alone. guest leaving without locking the door and just returning at will. room mates company used my pots, bowls, silver ware without asking. left dishes in the sink. when I told him about them leaving dishes in the sink he removed the dirty dishes from the sink and put them in the pantry. This is unacceptable, this weekend alone I had to call the police three times because of fights and people knocking on the door 2am in the morning. I fear for my safety so I'm looking to move elsewhere