Serenity Springs Private Home Care Services

Within two months, my dad got three falls, a urinary track infection. When he did fall, the workers blamed him for the fall instead of thinking of ways to prevent future falls. From the fall, he has very badly infected arm. It is taking a long time to heal.

At Serenity Springs, my mother receives exceptional care and love, tailored to her individual needs. The staff, highly trained and compassionate, provide round-the-clock attention to ensure her well-being and comfort. They take time to understand her preferences and personal history, which helps in offering personalized activities and support. The environment at Serenity Springs is warm and inviting, designed to make residents feel at home. The care team focuses not just on physical health but also on emotional and social needs, fostering a sense of community and belonging. Regular health check-ups, nutritious meals, and engaging social activities are integral parts of the care regimen, all delivered with genuine empathy and respect. Family involvement is encouraged, with open communication between staff and loved ones to keep everyone informed and involved in care decisions. This holistic approach ensures that your mother feels valued, supported, and cherished in her new home.

My mom was a former resident of Shadybrook Assisted Personal Care Home. We love this particular staff member. She was very caring and my mom loved her. And that was the most important thing. They took good care of my mother. They were all very attentive. They did whatever they could to make her comfortable. And they came in and checked on her often, so we were super appreciative of that. We weren't afraid to leave her, that she wouldn't be cared for. They also had hospice care there, which came in two, or three times a week. And, they had a beautiful sunroom, where some mobile patients could sit in the sunroom and watch TV. It was more like a home than a facility.

It is a scam and the home is very dirty. The owner only cares about the money and not about the residents well-being. She charged me an additional $2,000 on top of what she told me she was going to be charging me. She told me I needed to pick up my mom when I told her I was not paying that and if I did not she would take her to a shelter if I did not come pick her up that day. I would not recommend this home to anybody.

The facility is more like a family home. Six or so residents, smaller, more individulzed feel. Don't ge lost in the suffle like at a larer facility. But there's one person in charge of everybody, but she does go to sleep at night. It's locked, with an alarm on the door. They weren't equipped for our family member, but I don't fault them for it. He just needed a more secure area. He could still get out, despite that lock. And it was really disruptive tot everybody at night. He just needed 24 hr secure area. They did a really great job. Everybody ws relaly freindly and they did try to work with us.