Mayfield Oaks
4.7 (14 reviews)Alpharetta, GA
Assisted Living and Board and Care in Alpharetta. Confirm current services and availability directly with the community.
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Public reviews
4.7 · 14 reviewsMy mom calls Mayfield her "home". And for good reason. The atmosphere created there by the owners, Jim and Helen, and every staff person is one of kindness, caring, and personal attention to the needs of each resident. No detail is too small to help make residents feel safe, comfortable, and valued. They even have "Town Hall Meetings" where residents are encouraged to give input and make suggestions about their 'home life' at Mayfield. Jim and Helen also reach out to the family members on a regular basis to share information, provide updates, and remind us that their door is always open to…
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My mom calls Mayfield her "home". And for good reason. The atmosphere created there by the owners, Jim and Helen, and every staff person is one of kindness, caring, and personal attention to the needs of each resident. No detail is too small to help make residents feel safe, comfortable, and valued. They even have "Town Hall Meetings" where residents are encouraged to give input and make suggestions about their 'home life' at Mayfield. Jim and Helen also reach out to the family members on a regular basis to share information, provide updates, and remind us that their door is always open to us. Thank you to Jim, Helen, Dawn, and every staff member for making Mayfield a one-of-a-kind home.
Amazing establishment
I would reconsider the person you have answering the phones or maybe provide a better training about customer service. Her name is Carla. I called to ask a question, she didn't care to hear anything I had to say. I asked to speak to someone and she said they are a small company, that they have everything they need and hung up on me. She had no idea what I was going to ask. If I want to speak to someone specific to ask a couple of questions about a family member that possibly was going to go there, and you hang up on me, that tells me that this place is not the right one. Is that the treatment…
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I would reconsider the person you have answering the phones or maybe provide a better training about customer service. Her name is Carla. I called to ask a question, she didn't care to hear anything I had to say. I asked to speak to someone and she said they are a small company, that they have everything they need and hung up on me. She had no idea what I was going to ask. If I want to speak to someone specific to ask a couple of questions about a family member that possibly was going to go there, and you hang up on me, that tells me that this place is not the right one. Is that the treatment that the seniors get? I would not recommend this place to anyone. It may not be the place itself, but receptionists have the most important job, which is the first contact with a potential customer. They should be welcoming, if you have a rude, bad receptionist that will really hurt the business.
More recent reviews
I teach yoga at various assisted living places. This is a small Senior Living community as it is exceptionally good. The staff is very caring. The residents are very happy. The atmosphere is like they are at home. And the food is cooked fresh from scratch daily. Hard to get a spot as they have a wait list.
My Mother lived at Mayfield Oaks for over three years and received outstanding care at this loving facility. The staff is very caring. You will not find a cleaner place for your family member to live, and the food is very tasty.
My sister moved into the facility this week and the staff was extremely efficient at understanding my sisters special needs. The building inside and outside is kept immaculate. The WIFI is a good quality.
This is a 2026 update to my previous post. My mother is nearing her 100th birthday. I know that she would not be nearing this milestone if she was not living at Mayfield. The care and attention she receives is wonderful. Our family never has to worry about her. She loves the activities that Mayfield provides-music, crafts, BINGO, movies. and others. My mother especially enjoys BINGO. There is quite a friendly competition among several of the residents. Our family feels that Mayfield owners and staff are truly part of our family. We are blessed to have our loved one living at Mayfield. Helen and Jim are the owners and always have the best interest of the residents at the forefront of every decision. My mother has been at Mayfield Oaks for almost 4 years and now considers it as her home and the staff as part of her family. Mayfield Oaks truly has a home feel from the decor to the home cooked meals. I never worry about the care and attention my mother is receiving. This is in stark contrast to her previous situation. Mayfield Oaks was an answer to prayer.
I have only had my wife in Mayfield Oaks for 19 days but the care she is receiving is far superior to the lack of care she was receiving from her previous facility. She is being cared for by caregivers who actually care about her well-being in a facility that promotes this attitude. My wife passed away on 12/17/21. I miss her so much. The last 3 1/2 months have been some of the best time we have had. together in years. From the day we moved her into Mayfield I was no longer a caregiver, I was a husband again. If she need help all I had to do was ask or push a button and in a few minutes a caregiver would be in to take care of her. They did this with a smile and kind words always. I was confident that at night I could go home and she would be well cared for. I was there every day and I could see that the residents were all treated like family. This is the culture the hands on owners promote. I am very happy to recommend this exceptional facility to anyone that would like to have there love one taken care of like there on family would. I will be happy to go back and visit my Mayfield family from time to time. Thank you to Helen, Jim and all the staff at Mayfield Oaks.