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Meal preparation and service
PruittHealth - Covington
3.1 (93 reviews)Covington, GA
Assisted Living and Memory Care in Covington. Confirm current services and availability directly with the community.
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Key amenities
Outdoor & recreation
Garden
Fitness & wellness
Fitness programs
Housekeeping
Housekeeping and linen services
Transportation
Community operated transportation
Social activities
Community-sponsored activities
Staff & support
12-16 hour nursing
See all 40 amenities and services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Air-conditioning
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beauty salon
- Cable
- Community operated transportation
- Community-sponsored activities
- Computer center
- Concierge services
- Diabetes diet
- Dining room
- Fitness programs
- Fitness room
- Fully furnished
- Gaming room
- Garden
- Housekeeping and linen services
- Kitchenettes
- Meal preparation and service
- Medication management
- Mental wellness program
- Move-in coordination
- Outdoor space
- Planned day trips
- Private bathrooms
- Resident-run activities
- Restaurant-style dining
- Scheduled daily activities
- Small library
- Special dietary restrictions
- Telephone
- Transportation arrangement
- Transportation arrangement (non-medical)
- Wellness center
- Wifi
Care options available
Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
Learn more Skilled Nursing
Nursing and rehabilitation services for people who need a higher level of care.
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Pricing & residences
Current pricing
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Rates and availability can change. Ask the community for a personalized quote and details about included services.
Public reviews
3.1 · 93 reviewsOur family’s experience with PruittHealth–Covington was devastating, and I would not entrust a loved one to this facility. My brother entered on April 2, 2025, after a spinal injury left him paraplegic. He required vigilant wound prevention, frequent repositioning, appropriate pressure-relief equipment, hygiene assistance, rehabilitation, and close medical monitoring. Instead, we repeatedly encountered delays, poor communication, inadequate follow-through, and constant stonewalling. He suffered a Stage 4 sacral wound and serious wounds to his heels and ankles. Staff used a pillow under his…
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Our family’s experience with PruittHealth–Covington was devastating, and I would not entrust a loved one to this facility. My brother entered on April 2, 2025, after a spinal injury left him paraplegic. He required vigilant wound prevention, frequent repositioning, appropriate pressure-relief equipment, hygiene assistance, rehabilitation, and close medical monitoring. Instead, we repeatedly encountered delays, poor communication, inadequate follow-through, and constant stonewalling. He suffered a Stage 4 sacral wound and serious wounds to his heels and ankles. Staff used a pillow under his heels instead of proper heel-offloading boots until a physician stated that a pillow was not adequate pressure relief. I repeatedly requested an alternating-pressure mattress with low-air-loss technology. The facility never provided the requested system. The mattress and pump in use were old, visibly deteriorated, and did not provide appropriate alternating-pressure relief. I researched the correct equipment, prepared paperwork, and even hand-delivered a printed color pamphlet, yet the request went nowhere. The consequences became catastrophic. On October 23, 2025, my brother was transported to the hospital because of worsening pressure wounds involving his feet and ankles. The wounds progressed to severe infection and sepsis, and his right leg ultimately had to be amputated. Months earlier, PruittHealth had already been placed on notice of the worsening wounds and inadequate pressure relief. His formal physical therapy ended about three weeks after admission without meaningful advance notice or written explanation. He also experienced long delays for hygiene and toileting assistance and reported being left in his own waste for hours. Even more disturbing, my brother reported verbal abuse and retaliation by staff. In one incident, a CNA became agitated, refused his request to contact the Director of Nursing, stormed out, slammed the door, and shouted that she would no longer work with him. In another, after he reported a CNA’s conduct, she entered his room, closed the door, accused him of “getting her in trouble,” and reprimanded him. Because he was paralyzed and completely dependent on staff, he felt pressured to apologize out of fear of retaliation. I formally requested documented investigations, witness interviews, findings, and proof that safeguards had been implemented. None was provided. I later mailed a detailed 37-page grievance report documenting eleven separate concerns. Ten remained effectively unresolved, and I never received a comprehensive written response. We contacted the Georgia Long-Term Care Ombudsman and the Georgia Healthcare Facility Regulation Division. In our experience, facility staff were not forthcoming with the Ombudsman, and no meaningful improvement followed. We were told state inspectors found no deficiencies, yet I have been unable to locate the corresponding report in the public survey database and am pursuing it through an Open Records Request. Families should also examine every page of the admission paperwork. In my brother’s documents, an arbitration option appeared to have been selected in advance, directing disputes away from the ordinary court process. Do not assume every marked box is mandatory. Some individual employees were kind, but the overall systems of care, communication, supervision, equipment management, grievance handling, and accountability failed my brother. I would never want another family to endure what my brother and ours experienced. I hope this review helps others ask informed questions, carefully evaluate their options, and choose wisely when deciding who will care for someone they love.
They are under staffed. They don't respond to call buttons in a timely manner.vno one listens to the patient or their family regarding care.vibwas the patient and they gave me bedsores. I rarely got physical therapy like I was supposed to. I was physically abused by one of that aids. I developed a completely impacted colon and an infected colon was a result of their negligence. They with held many medications causing even more damage. Do not send your loved ones to this God forsaken he'll whole. I almost died..
PruittHealth of Covington is a disastrous establishment that should be SHUT DOWN immediately. The worst patient care in Georgia. They don't even deserve a 1 star. Stay away from PruittHealth .
More recent reviews
I was at Pruitt Healthcare a little over a week for in-house PT. Along with PT, I was also going through pain management due to 3 herniated discs. I can remember 2 nights in particularly where the staff was on spot and so attentive when i had a couple of bad episodes with my pain. I twisted the wrong way. Shirley, with one episode and Chris on the other. Within a very short time, we were able to control the pain abd calm me! I cant say enough about the kindness and friendliness of the staff. I dont remember all the names but stand outs are Annie, Amber, Shirley & Chris. There were others, i just don't remember and I apologize. The interaction between staff and patient was remarkable from my experience. Thank you! Heather McKelvey
WARNING - DO NOT SEND YOUR LOVED ONE HERE! This place deserves negative stars and a thorough investigation for elder neglect. My elderly father was transferred to PruittHealth (otherwise known as the DEEPEST PIT OF HELL) from the hospital to rehabilitate after a hip fracture. This place is utterly negligent. On the first day of his arrival, they left my father with no water, nursing care, or medication for hours on end. He called for help many times, and no one came. He received no assistance in going to the bathroom and ended up having an accident in the bed. They left him sitting in his own accident the whole night. The food is terrible and incredibly sub-par. The facility is run down, dirty, and smells intensely of urine and human waste. Yesterday on Easter, they left my father in a wheelchair in his room to sit for hours after just breaking his hip less than a week ago! He had to call my elderly mother who lives 30 minutes away to come advocate for him to be taken back to bed because no one came to help him even though he was crying out in pain. The conditions of this place have caused my father to become depressed, and it has placed an intense burden on my family because unless you go up there and advocate for your loved one all day, you can be guaranteed that they will receive no help. AGAIN - DO NOT SEND YOUR LOVED ONE HERE! THIS PLACE IS A CESS POOL OF MISERY.
This is the absolute worst facility I have ever seen. Filthy, nobody answers the call button, food not edible. I would never recommend this place for anyone.
WARNING: DO NOT TAKE YOUR LOVE ONE TO THIS PLACE. If I could give zero stars, I most definitely would. My aunt was a resident in this facility for Rehab and it was awful. We discharged her after only being there for a few days of a 20 day stay. First of all, we were given a tour weeks before she was to admit, and we were not 100% happy with the place then because all of the residents were sitting in the front lobby doing nothing. We were taken for a tour and the staff were all sitting at the desk and never even acknowledged us. We were then introduced to the DON, Jenifer, which was very pleasant. After being admitted, my family had to sit at the end of the hall for hours because the room was never cleaned after the last person had left. The food is disgusting. I wouldn't feed it to my dog. We ordered several things for her from THE SPECIAL MENU, which was a joke because the sandwich was old and was given to her from the refrigerator that was filthy. We would bring things for her, put it in there and label it and the staff never would give it to her. Staff would say that the Administrator made them throw it out. Who? The administrator! Who was this we asked. Not the lady with the long ponytail, leather pants and high heels that never speaks or acknowledges anyone. We tried making an appointment with her and she never seems to work on Friday's. Staff says that she has to take care of her 6 or 7 kids. And when she's there, the staff are scared to even talk to us because she treats them so bad. The staff is very unhappy with her and how she treats everyone. And we tried calling the Committed to Caring number from the TV but nothing has ever been done. No one ever called us back. We were told that if you complained about her, that no one would ever know because she gets a text message to her phone so unless the complaint is on the staff, the higher ups would never know about it. The nurses and CNA's were great and did the best they could with what they had but everything else sucked. The lady in heels wouldn't get them any help because it wasn't in her budget. These poor residents go hours with no help. Thank God, my aunt could call us for help but what about the people that can't. PLEASE, stay away from this place and do not take your love ones here. You will regret it.
My brother is currently in this facility. He has been there for a week and has received 2 doses of insulin when he requires a daily dose,in addition he has blood pressure issues and has yet to receive his medication. You state your staff is qualified but they have failed to meet his medical needs. He came in for therapy, and is currently in so much pain and they expect him to move around. Now he is requesting to leave and is being threatened that he will be reported to Adult Protected Services. I will be reporting this facility to Medcaid since im assuming this is the real reason they do not want to release him since its a guaranteed 20 day check.