Sandy Springs Center for Nursing and Healing

I went to the Mother's Day brunch this afternoon that was sponsored by the Sandy Springs Center. I was so impressed! They had the room nicely decorated and the food was very good. They gave each resident lace gloves and beads to wear during lunch. They also gave a rose to each guest. When the brunch was through each resident left with a goodie bag and tge guests were given a key chain. I can't say enough positive things about the experience. You could tell everyone was having a great time!

We picked this place because it was generally considered better than many, but no, its was terrible. God help you if you have a loved one who needs actual nursing care while rehabing. Rehab team was fine -best part of the experience -its the nursing quality and how the place is run that are the absolute nightmares.

My experience with Bailey Springs Nursing Center while my mother was a resident was extremely concerning and, at times, alarming. Within just a few days of admission, I was informed that my mother was not eating. When I asked what alternatives or interventions had been attempted, I was told none. Despite this, she continued to be given medications that are intended to be taken with food, which led to repeated vomiting of whole pills and worsening nausea rather than addressing the root issue. I was also told directly by staff that residents are only given bed baths a few times per week. During my mother’s stay, she was not taken to a shower at all. On one visit, she had a strong odor and staff rushed to clean her only after realizing I was present, which raised serious concerns about her ongoing hygiene care. Care coordination was also unreliable. I communicated well in advance about a scheduled neurology appointment and the need for transportation. This was not properly arranged, despite multiple follow-ups, and incorrect information about her insurance was given. More alarming were the changes in my mother’s medical condition. At one point, she appeared heavily sedated without clear explanation, with noticeably dilated pupils and altered responsiveness. This was especially concerning given her condition and care needs. She had also been complaining of abdominal and pelvic pain for days without appropriate diagnostic follow-up. When I ultimately took her out for her appointment, her condition was so concerning that she had to be admitted to the hospital immediately. She was diagnosed with a severe UTI involving E. coli and had lost six pounds in approximately 10 days—something that speaks to a lack of adequate nutrition and monitoring. There were also clear safety issues. My mother requires a protective helmet due to a prior craniotomy, yet she was placed in a chair without it and left unattended. I have documentation and records supporting these concerns. Based on this experience, I strongly urge anyone considering this facility to be extremely vigilant, ask detailed questions, and closely monitor their loved one’s care.

Amazing care team!

Professional Staff and caregivers are warm and caring to patients and family. Providing comfort, support, therapy and guidance for Medicare questions. Very attentive to patients, well staffed.