Riverview Health & Rehab Center - Savannah

My mother came here for rehab therapy. Things started out really rocky but did get better over time. I cannot thank the team on her floor enough for everything they did for my mother. She wasn’t the easiest to work with at first but she warmed up to the staff there over time. A few names of the employees that stood out most for mother and myself are Cassandra she was a nurse attendant. She’s a true gem. Jacky she was one of mother’s main nurses I think that she really liked most. Lisa she was the social worker working with mother to get her discharged with everything she needed. She really bonded with mother and went over and beyond to make sure she had her equipment brought to the house on time. We simply can’t say thanks enough to this wonderful team. Gods bless you all.

My brother came to this place. His clothes were taken. He sat in his on feces. No one seemed to care. I saw a lady for two days on a bed sitting in the hall way her Breast hanging out. I said something to the nurse. They had too know she was there. She was right outside their nurse station. Floors sticky dirty place. When my brother passed I heard from no one but hospice.Thank God for hospice. They came in and helped us with him.also It has been passed a month and they still have not sent us his money back. His wallet and social security card was also missing.

I had a very disappointing experience at this facility. The only positive note was the compassion shown by one nurse at the front desk. My friend was transported here on Monday for physical therapy, and upon arrival, he was informed that he had COVID. I was able to contact him until Wednesday when his phone died, and from Thursday onward, I called all day and left several messages expressing my concern for him. Unfortunately, I received no response from anyone. On Friday, I went to the facility after work, hoping to check on him. What I found was shocking. He was left in a state of undress with only a gown across his lap, and the room was filthy. To make matters worse, the air conditioner was broken. I attempted to speak with the lead nurse, but she was incredibly rude. Ultimately, we chose to leave the premises out of concern for my friend's wellbeing. If I could give this place zero stars, I absolutely would. I strongly advise against seeking care here.

I have nothing but wonderful things to say about Riverview and their staff. My brother with downs syndrome/dementia stayed for a week for respite care and they were really good with him. He was happy, well cared for and we felt comfortable leaving him. They were attentive, called when they had questions and were kind with my brother. We will be using them again. We just picked David up from his 2nd stay here and again they are WONDERFUL. I trust them 1000% with my sweet brother. EVERYONE was so sweet and so good to him. We truly appreciate everything!!!

I am here now and would never recommend this place even to a sick cat.