Mountain View Health Care Center

I wouldn’t give this place 1 star if I could. Between HR, and the head of the facility, Cindy and Marissa, plus the staff, this place is a complete disaster. They bully & harass staff, both are condescending and completely fail at doing their jobs. They have a “click” and if you don’t fit-they will push you out, or lie and write you up. The facility is in terrible shape. They have roaches, bed bugs, even mold. If you have a family member here, they will definitely pass on quicker with the lack of care they receive. Even when “state” has stepped in, it’s still not enough to fix this place. It definitely needs to be shut down, renovated, and people need to be fired.

The facility is very old and run down. It needs to be cleaned and updated. The rooms are very small. They have two or three people sharing a room. There is no room for personal belongings in the rooms. The common area where the TV is needs to have more furniture or seats for people to sit on. The Common area does not have any thing in there for them to do. It was very sad. I was told they have an out side area for them to go to. It was just a grassy area with a few chairs. They have vending machines for them to use, but they were empty. I asked my family member if they were able to get a shower and they said no. That they just wipe them off. My family member is capable of taking a shower but was not aloud to. There are no showers in the room. There was know one there at the door to help when we arrived for the first time. We had to just walk around until we found someone to help. I hate that we did not have any other facilities available. I would not have sent my family member here! We are definitely looking to move to another facility. I would not recommend this place. It is very old, cluttered, nothing works, and not enough works there to help when you need them.