Grosvenor Personal Care

As you can see I have rated this facility as 5 star with regard to the cleanliness, physical environment and activities. My mother who had Alzheimer's but was in otherwise good health lived here for 1 1/2 years. I initially considered it a blessing, but then the owner became hostile to me as I was actively involved in my mother's life/care. There was insufficient supervision and my mother fell twice. After the first fall, I did not blame-accidents happen and there were no serious injuries. But then she fell again and broke her hip. That was when the owner became hostile toward me and would not take my advice or the physical therapist advise on how to assist my mother; she acted as if I was butting in. A speech therapist there to see my mother called me to tell me that the owner was rude to my mother and pushed her (even though my mother was recovering from a broken hip). I made plans to move my mother but she died 2 days before I could move her. She had developed aspiration pneumonia. I had noticed that the owner in attempting to get my mother to drink, forced water upon her. I would warn anyone of this facility.