Gold City Health and Rehab

We couldn’t have picked a better place everyone here was so sweet and caring and help in every way . Shirley Meadows thank you so much for loving and taking such good care of our mother.

Family member recently moved from this facility to another. Upon admittance to this new facility, the nursing staff discovered horrendous sores and open wounds. These sores are a result from months of neglect while a resident at Gold City Convalesce. It is clear the from the extent of the wounds that the neglect has been chronic, meaning that the nurses had not been changing wraps and bandages on a routine basis. Bed and chair sores are a serious concern in nursings homes where residents are typically confined to wheel chairs and beds due to reduced mobility. These residents rely on frequent monitoring, cleaning, and wound dressing from the nursing staff. It is clear they are unwilling or incapable of performing this duty. I cannot leave a low enough review and I encourage anyone reading this review to disregard this home as a potential residence for your friend or family member.

Do not place a loved one in this facility. Medications will not be given , wound care will not be provided (wounds not even being washed, just wrapped in plastic for months), the meals provided will be infrequent and will not meet dietary restrictions, the maintenance requests ignored, theft on multiple occasions, and even a simple act of changing sheets will not occur, but insurance will be billed for every service that will never be provided. We were there through all of it, imagine what happens to the residents that don’t have people coming in to look after them. Listen to the rumors you thought were exaggerations. Read the reviews from the former staff. There is one nurse that tried tirelessly to help, but she cannot be everywhere all of the time. The administration is absolutely horrible. None of this is an exaggeration. I can and will provide documentation of every issue that occurred inclusive of photos. Pray that this place is shut down.

This is by far the worst facility i’ve ever stepped foot in. Food , meds , and supplies are extremely late if not completely inaccessible. Staff and nurses lack compassion. More than half the beds / remotes don’t work. They’ve also had several lice , roach , and bed bug out breaks. Turn over rate is through the roof. I’ve watched staff cover up falls , meds that are docked as passed but in fact not , facility take unprofessional short cuts. Also one of the worst facilities with cna to patient ratio , obviously resulting in patient neglect. The food is absolutely disgusting, 1-2 hours late and so repulsive i’ve watched many patients loose weight from not wanting to eat it. The drama here is equivalent to zeus tv if not worse. The bald dinosaur sonia nurse is a bully , too old to be arguing with !

Every facilty has its challenges but I believe Gold City has a dedicated team that wants to make a difference. I wouldn’t have transferred my Mother from Dahlonega Assisted Living if I didn’t think she would be taken care of. I can sleep well at night now that I don’t have to worry about her being checked on at night.