Glenwood Health Center

Hell hole Nurses never follow through on requests Lied to over and over Their are nurses that really care of helping on long term patients but transferred ones for short term forget

I’d like to share a positive experience I had with Michael, who was extremely helpful when I was bringing items in for my aunt. Michael took the time to explain the facility and point out where everything is located. He was patient and thorough, answering the many questions we had. When he didn’t know an answer right away, he made a mental note, went to find out, and returned with the information. This gave us confidence as we navigated the building. There were other visitors in the building, and Michael offered additional reassurance by providing clear guidance and staying with us to ensure we understood the layout and process. Beyond helping us directly, he introduced us to the staff who would be assisting our loved one, Mia, which added a wonderful, welcoming touch.Overall, Michael’s helpful spirit and attentiveness made the experience smoother and more comfortable during a time when clarity and support are much appreciated. If you’re visiting Harborview, you’re likely to encounter a similarly supportive atmosphere thanks to staff members like Michael and Mia.

It's been a month since visiting my family and when I walked in the door she said help me, get me out of here And I was shock at see her condition, she had a bruise on her chest, her linen was soiled and her nails was long and dirty her hospital. Gown was dirty her tv was unplugged. I took it up myself to changed bedding I went in her closet and put on one of the gowns I bought, I washed her face and the nurse quote" you come in her tryin to change things I ask her to give me a list of her meds.the nurse said she's hollering disturbing the neighbors " I told management and she denied what she said in my face. Very very poor quality of care I I wouldn't say it if it wasn't true. I went next door to visit another Family member a young guy and he wasn't there I ask the same nurse where was he and she ask Is he your family I said yes, and said I don't know, as I'm walking down all his roommate stop me and said the nurse couldn't get a response and called 991 and took him about a week ago. they made false report to medicaid in my behalf and they force and over medicaid her all true

Still waiting on my $4000 refund for my elderly uncle's stay since October.

Glenwood Health Center has made noticeable improvements recently. The building is cleaner, more organized, and the staff communication has gotten much better. They are now Joint Commission Certified, which shows their commitment to quality care and safety. The overall environment feels more positive, and you can clearly see the progress they’ve made. Glenwood is definitely moving in the right direction.