Eagle Health & Rehabilitation

My wife's father is in this nursing home. The financial person is fantastic to work with. She will guide you on everything you need to do. The social worker Miss Carly is a great help in making sure the patient has everything they need. The LPN that I love there is Nikki Hirds. She really cares about her patients and goes out of her way to make sure they are taking care of. The CNAs on Nikki's team help make sure the patients are attended to.

I've never been a fan of nursing homes, but Eagle Health & Rehabilitation has been breath of fresh air. More than a handful of the nurses and staff have been very pleasant and helpful. I would definitely recommend them to anyone.

Very disappointed in this facility for our elderly mother as her 2nd step in rehab following an operation to repair her broken hip. The place needs a systematic plan for renovation as a room becomes vacant. The room issues include poor layout for the patient’s mental, emotional, and physical support. No surfaces are available to display items special to the patient. The built in storage areas are beyond view of the bed or area of a wheel chair and so worn and outdated that they are difficult to use (drawers are wood on wood and challenging for anyone to open and close and certainly not designed for a rehab patient to use). Also, the closet is positioned so that when the closet door is opened it can be hit by the room door that opens into it. This is an accident waiting to happen and needs to be addressed. Sparce furnishings and normal room equipment (such as guest chair or 2, bed controls the patient can reach, and foot rests for wheel chair) also were disappointingly missing and a deterrent to the patient’s positive outlook and progress toward positivity and independence. Additionally, because the grout in the bathroom is very old, it unfortunately is retaining years of urine spatter that has slowly penetrated into the grout, leaving a smell that is almost impossible to remove even when the bathroom appears clean. Although some staff were positive and helpful, too often staff were busy on cell phones that were obviously personal calls or focused on paperwork rather than patient care. It was also difficult to leave the facility through the front door since staff often were not passing by. This necessitated going to the other end of the hall to wait for someone to come to the nurses’ desk to let a guest out through the smoking porch. Obviously, not an ideal way for a guest to exit. Overall, it was a bad rehab experience that didn’t end well.

The first words out of my mother’s mouth when she arrived in the room for rehab was “This place is a dump!”. There was nothing on the wall facing the bed other than a TV and a very crooked mounted wall holder for the activity calendar. There was no shelf or place to put pictures of family or vase of flowers that she could see from her bed to help cheer and motivate her. The built in dresser was also positioned to where no one in the bed could see any items on top of the dresser, and the wooden drawers stuck and twisted making them very difficult to open or close. The bathroom appeared clean, but a strong smell of urine was always present. In addition to the room being totally depressing, not even one chair was present in the room for a visitor to sit. Missing also was the portable thermostat (finally brought days later from another room) or bed controls (brought to the room 2 weeks later again from another room) that my mother could use. Even the staff struggled to adjust the bed with the controls at the end of the bed. Shortage of equipment continued with the staff struggling to locate foot rests for the wheel chair. There also appeared to be a shortage of staff for let visitors enter or leave the facility and not even a door bell to press when leaving. Visitors just had to wait until a staff member walked by in order to leave. Although my mother was able to walk 25 feet upon arrival for the evaluation physical therapist and another 15 feet after resting, she failed to show progress after that day. A major cause of this was the difficulty we had getting the facility to add nutritional supplements to her diet until over a week after we requested this, resulting in continual weight loss and energy. My mother’s appetite was poor and though we were told we could select from a choice of food for her meals, nothing we ever tried to select were brought to her. The final straw was when I found one of her diapers on the floor on the far side of the bed. We made the decision immediately to locate a better place for her. That was probably a relief to the social worker who was continually pressing us for our plan “B”. While several of the assistants and the physical therapist were very kind and caring to my mother, the experience overall was very unpleasant. If you care for the health and recovery of you loved one in need of rehab, choose another place.

The first words out of my mother’s mouth when she arrived in the room for rehab was “This place is a dump!”. There was nothing on the wall facing the bed other than a TV and a very crooked mounted wall holder for the activity calendar. There was no shelf or place to put pictures of family or vase of flowers that she could see from her bed to help cheer and motivate her. The bathroom appeared clean, but a strong smell of urine was always present. In addition to the room being totally depressing, not even one chair was present in the room for a visitor to sit. Missing also was the portable thermostat (finally brought days later from another room) or bed controls (brought to the room 2 weeks later again from another room) that my mother could use. Shortage of equipment continued with the staff struggling to locate foot rests for the wheel chair. We had difficulty getting the facility to add nutritional supplements to her diet until over a week after we requested this.