Addison of Gwinnett Park

My wife and I visited this community to tour for my Father-in-Law. We had to tour with a different person than who my wife spoke with since it was a Saturday. The person that gave us the tour just seemed uninterested. We walked slowly through the halls. There was no organization to the tour. She showed us a residents room which was a red flag for us. Why would you show us a residents rooms? What about their privacy? She then showed us an empty room (which was the exact floor plan we were looking for). One part of the building was warm and stink. It smelt horrible as we walked through that hallway. We were able to ask questions on certain things as we did the tour. Something that stood out was when we asked how often do they check on the residents. The lady said the residents in assisted living are pretty independent so they don’t regularly check on them. She said a few times how the residents are independent. Well not all residents are independent. Someone may need to be checked on more than others. This also was a turn off. We need a facility that doesn’t see assisted living as independent living; that they’re understanding each resident has different needs and that they are able to speak to it. We expected the tour to start off with a sit down to talk about what we needed and wha they offered. It did not start that way, ok fine. At the end, we did get a folder with papers in it to take home and review. This was just different from what other facilities did. Then we had to check out. As we were checking out, someone was there to assist. The machine asked us to do a review and before we could select the star ratings ourselves, the lady said she was giving all 5 stars and joked how she told someone if we gave 3 stars they couldn’t leave. They did NOT deserve 5 stars. But this alone makes us skeptical in this facilities ratings in other sites because the staff did the review for us. After our tour, we can see why those that rated low gave those ratings. I also noticed how they have several 5 stars ratings all given around the same time. Seems weird…. But for us, it’s a no.

This facility welcomes ALL of their new residence with song, dance, and open arms as they walk through the doors! It’s a beautiful sight to see. As a RN that frequents assisted living facilities, I’ve never seen anything like it. We can all learn from this facility’s passion and care!

Yesterday I stopped in at the Addison to inquire about prices and take a tour. I was greeted by the front desk staff who were very friendly and courteous. I was swiftly met by miss Kelly Duncan, the sales director. She was very pleasant and knowledgeable. She showed me the entire facility highlighting all aspects of life at the Addison. Any questions I had where explained in Detail to me. I was able to see in person the studio and one bedroom apartments. Back at her office I was introduced to all the key players at the Addison from executive director to the maintenance director and everyone in between. Each person was friendly and pleasant to talk to. The activities director is super energetic. She could get the grumpiest person to do an activity and they would enjoy it IMO. The prices were thoroughly explained and no hidden costs. Everything you could need during your journey at the Addison was explained and the associated cost listed. As far as if the cost was high or low I could not speak on as this is my first place and have nothing to compare to. I am sure there are cheaper places but would not want my mother there. This doesn’t have the assisted living feel but more of a senior community feel, which is awesome. It’s like being on vacation at a resort but forever. I met with a few residents and they loved living there when I talked to them. Came back a few hours later and Kelly took the time to show me around again but this time with my mom. My mom enjoyed the tour and the facility. Just waiting for her to realize this is better living than her by herself in her house without social engagement. I want her to want to move here. Not force her. I am 54 but this is where I want to live when I am older! I highly recommend the Addison. At least take the tour. See for yourself

My experience with The Addison of Gwinnett Park has been nothing short of excellent. From the moment you walk in, you can feel that this is a place that truly prioritizes comfort, dignity, and quality care. The community is beautiful, clean, and well-maintained, and the atmosphere feels warm and welcoming—not institutional. The staff is one of the biggest highlights. Everyone I interacted with was professional, patient, and genuinely kind, and it’s clear they care about the residents as people, not just as “patients.” They took time to answer questions, explain services thoroughly, and make sure we felt confident and supported throughout the process. The facility itself is impressive—great layout, inviting common areas, and a peaceful environment that feels like home. You can tell they put thought into the details, from safety to comfort to the overall resident experience. If you’re looking for a senior living community in the area that offers strong care, a high standard of living, and a team you can trust, I highly recommend The Addison of Gwinnett Park. This is exactly the kind of place you want your loved one to be.

Do not allow your loved one to come here. My aunt has been found laying in her own feces and also all over the floor. Today she was found laying on her bed in just her underwear. She has been found with a sign on her door stating oxygen in use and u go in and oxygen no where to be found. Half the time u can’t find anyone to help. Do not use this facility if u care about your loved one. We also knew another man here in memory care that was allowed to fall out of his bed and broke his back. Do not use! Plus very expensive for nothing. Just pitiful.